Member Services Specialist
4.
0 New Market, MD New Market, MD Full-time Full-time $18 - $22 an hour $18 - $22 an hour 4 days ago 4 days ago 4 days ago Duties - Provide excellent customer service to members, answering inquiries and resolving issues promptly and professionally.
- Maintain accurate and detailed records of member interactions and transactions through data entry.
- Assist with member account management, including updating personal information - Collaborate with other departments to address member needs and concerns effectively.
Requirements - Strong customer service skills with the ability to handle challenging situations with patience and professionalism.
- Excellent phone etiquette, communication, and interpersonal skills.
- Proficient in data entry and computer skills for accurate record keeping.
- Ability to analyze member needs and provide appropriate solutions.
- Detail-oriented with strong organizational skills.
Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
High school or equivalent (Required)
Experience:
Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 New Market, MD New Market, MD Full-time Full-time $18 - $22 an hour $18 - $22 an hour 4 days ago 4 days ago 4 days ago Duties - Provide excellent customer service to members, answering inquiries and resolving issues promptly and professionally.
- Maintain accurate and detailed records of member interactions and transactions through data entry.
- Assist with member account management, including updating personal information - Collaborate with other departments to address member needs and concerns effectively.
Requirements - Strong customer service skills with the ability to handle challenging situations with patience and professionalism.
- Excellent phone etiquette, communication, and interpersonal skills.
- Proficient in data entry and computer skills for accurate record keeping.
- Ability to analyze member needs and provide appropriate solutions.
- Detail-oriented with strong organizational skills.
Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
High school or equivalent (Required)
Experience:
Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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